Our Expertise
Sentrics provides services to ensure that our business partners can make better business decision from deeper understanding the valuable customer and business insights from our 3 core functions, which are;
Data Analytics
Examining data sets in order to draw conclusions about the information gathered, which enable customers to make more informed business decisions.
Data analytics also plays an important role in increasing the business growth. With advanced machine learning and analytics tools, business can streamline the lead generation funnels effectively. Data analytics also assists in defining the products most suitable for your clients, and at what time those offerings shall be given. As Sentrics supports cost effective and time efficient marketing approaches, thus, we keep improving our analytical tools to encourage the offering of right products at the right time and in the right place, ensuring that every effort put in is worthwhile.
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Likewise, data analytics can also help the organization mitigate risks and initiate preventive measures. For instance, the statistical data from a propensity model could forecast future events or actions, enable business to determine the risk and to limit losses after a setback occurs.
Strategy & Implementation
Turning plans into action by using all the information and analysis to help reach greatest opportunities and achieve a sustainable competitive advantage.
Sentrics assists our partners from the very first stage of steering the strategic direction, all the way through ensuring that the plan is on track, reaching its desired goals as committed.
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Insight Integration
Integrating voice of customers with operational data for the better understanding about customers’ needs, unmet needs and insights for offering and experience design.
As the customer data is collected from many touchpoints along the customer journeys, thus, combining the data analytics and social listening, as well as the market research, allows the management to create comprehensive customer profiles and gain more insights into customer behavior to provide a more personalized experience.
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